In the event of a dispute, consumers may refer the matter to an Alternative Consumer Dispute Resolution Entity:

Centro de Arbitragem de Conflitos de Consumo da Região de Coimbra (CACRC)

Address: Avenida Fernão de Magalhães, No. 240, 1st Floor, 3000-172 Coimbra, Portugal

Telephone: +351 239 821 690

Email: geral@cacrc.pt

Website: https://www.cacrc.pt

For more information, please visit the Portuguese Consumer Portal:

www.consumidor.pt